Hey there! I’m Roxy, a support engineer passionate about WordPress and WooCommerce. I’m a Support Wizard at Gravity Wiz (yes, that’s a real job title, and yes, it’s just as fun as it sounds!), where I help folks get the most out of their Gravity Forms with a sprinkle of magic.

Before that, I was a Happiness Contractor at Automattic, where I helped WordPress.com and WooCommerce users tackle tricky issues, and make the most out of their sites!

When I’m not troubleshooting sites or wrestling with plugins, I’m at home juggling the beautiful chaos of life as a mom of four alongside my favorite person, and hubby, Rynaldo.

My love for WordPress and WooCommerce runs deep. In my spare time, I often hop into forums and communities to help users solve their problems. There’s nothing quite like the thrill of helping turn someone’s tech headaches into a victory moment. It’s a big part of what keeps me excited about this field!

If you’re battling WordPress quirks or trying to tame your WooCommerce store, you’re in the right place. With over 10 years in the WordPress world, I’ve tackled everything from the infamous “white screen of death” to plugins crashing sites to the ground. My goal is to turn those tech headaches into “Aha!” moments.